Lead Service Technician Job Description

Lead Service Technician Salary: Approximately $50,000 to $85,000 per year

Functioning as a manager of aquatic service teams, a lead service technician is an advanced role that oversees the maintenance of pool and hot tub spaces. This hands-on leadership position blends technical expertise with exceptional customer service to maintain and troubleshoot a wide range of aquatic systems. Responsibilities entail supervising pool openings and closings, diagnosing and troubleshooting equipment issues, cleaning and filtration, administering inspections, maintaining client relationships and guiding junior technicians through procedural operations. The work schedule for this position is typically full-time, year-round and in-person. Over the next 10 years from 2023 to 2033, the U.S. Bureau of Labor Statistics projects that ground maintenance workers, which includes pool technicians, will grow in employment by 5%.

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Benefits:

Impactful Work - You serve as a crucial member to the industry in keeping us and our clients afloat, while also having the opportunity to lead exciting work and projects.

In-Demand Field - Service pros are essential roles needed to keep aquatic spaces running properly, offering a steady career path for growth and advancement.

Competitive Earnings - Many positions offer strong salaries, and in some cases commission, that support your personal lifestyle.

Additional Benefits - Many positions offer a benefits package, 401K match and monthly premiums, paid vacation and coverage for health, dental and vision.

Important Skills:

Self Motivated - In the service world, it's all about the drive to provide solutions for the client with an emphasis on a hardworking attitude and problem-solving mindset.

Experience with Machinery and Mechanics - As a mentor to junior technicians, advanced expertise in aquatic mechanics is a must to deliver top-notch service and to educate the next generation of pros.

Strong Communication Skills - Leading both your team and managing client relationships requires a keen sense of communication to instruct and inform.

Organization - In aquatic maintenance, there are many moving parts, both figuratively and literally, so adopting an organized approach to your management style is key.

Salary Information:

A lead service technician's estimated annual salary can range between $50,000 to $85,000 per year depending on the company and location.

Disclaimer: Salary ranges for occupations in the pool and hot tub industry can vary depending on geographic location, position level, seasonal conditions, and company. The salary figures provided are estimates.

Job Requirements:

To apply for lead service technician roles, high school diplomas are preferred, but not necessary. Prior experience in maintenance is required. In some cases, special certifications and registrations may need to be completed.

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